Customer Feedback
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102 Comments
HatchbackGSR says...
I just pop 2010 comment. IDK whats up I called the 1888 number and its always busy. I bought 10k hid kit for my car about 3 going on 4 days now. I haven't recive any shipping info nor did i get a response when i had bought them. Hope ur still on here.. Please let me whats going on.
Brian,
Please give us time to process your order. It takes 1-2 business days to process the orders. You ordered your kit and 1 day later you emailed us asking the status.
I know you are eager to receive the item and we are eager to get it out to you. If our stock is diminished then we ship it from our other warehouse. Your particular kit will be shipped from our other warehouse and will be arriving to you in about 4-5 business days.
We apologize for the busy signal on the toll free number, seems like its working now, we were experiencing some large orders.
Thanks for your concern!
Dave
I just pop 2010 comment. IDK whats up I called the 1888 number and its always busy. I bought 10k hid kit for my car about 3 going on 4 days now. I haven't recive any shipping info nor did i get a response when i had bought them. Hope ur still on here.. Please let me whats going on.
Can't thank dave enough. I ordered and paid for an hid kit group buy. I order them out of impulse and need the cash that went towards these. I asked a million questions and dave answered them very well. Even though I had already paid for them dave still promptly gave me a refund in full amount. Can't ask for any better customer service. There isn't a percentage that I could give this service it was that great. I will be dealing with Dave for hid's when I get more cash and can't wait.
Thanks again dave for putting up with me (which I bet was hard) even tho i needed a refund
Thanks again dave for putting up with me (which I bet was hard) even tho i needed a refund
got my headlights back recently from dave and he did an excellent job in making sure the headlights were fixed. he did include the free bulbs he promised, and he did make the beam pattern better as promised. i would highly recommend buying from dave!
i know a few months i left a negative feedback, but i was really upset that i couldnt get it on time.... im sorry for that but dave its a great guy, always respond any questions.... highly recommended!!!
Dave's a great guy to deal with. Took my car to his house and within an hour they were installed. Had a little trouble with both bulbs blowing within a day, but I got in touch with Dave and he had no trouble replacing both right then.
Thanks Dave.
Thanks Dave.
jesse says...
not a very good seller, i dont recommend this seller, slow shipping, unresponsable, do not respond back when i have a question, slow delivry method. dont even bother to even see their product. crap website!
Our friend Jesse ordered the wrong harness for the vehicle he had. We tried to contact him several times to get this resolved. We treat our customers as we would want to be treated. We could have shipped him the wrong harness as what he ordered, and then he would have had to ship the harness back to us and pay a restocking fee for ordering the wrong item. We wanted to HELP Jesse out and save him that cost. In return our dear friend Jesse was upset that it took a few more days while we waited for his email response. In the end he did thank us but left us this nice message
NOTE: Please check your spam folders if dealing with online transactions. ;)
Reply
jesse
08:42 PM on June 13, 2009
not a very good seller, i dont recommend this seller, slow shipping, unresponsable, do not respond back when i have a question, slow delivry method. dont even bother to even see their product. crap website!
Dave is the best...hands down! Got a problem....Dave can fix it!
Reply
Serge
02:45 PM on May 04, 2009
Im a repeat customer. got an other set of bulbs. fast shipping, but had problems when i received them. Contacted Dave and he gave me some info. tryed what he sayed and he was rite. Now every thing looks good. Great service. Cant ask for more.
Reply
ram5002
12:36 PM on April 14, 2009
Got a digital 55watt 6000k kit for my corolla. had for a while and bulb went out. realized that I wanted to get projector kit instead. Sent it in and with a small fee took my kit back and replaced with new hids and the projectors I wanted. Dave is very accomadating and easy to get along with. Will definantly buy off him again.
Reply
ram5002
12:36 PM on April 14, 2009
Got a digital 55watt 6000k kit for my corolla. had for a while and bulb went
Reply
MaxxHavoc
02:46 AM on March 26, 2009
Excellent product, excellent service, quick shipping, cant go wrong, end of story!!!
Reply
Sean
08:02 AM on February 16, 2009
I was very pleased with the service I received from you. And I have
been
very pleased with the two 55W digital HID packages I purchased from you
(one
pair for my headlights and one pair for my fog lights - both for my 2000
Lexus LX470). The group buy took a bit longer to fill up than I had
hoped.
However, I appreciate your flexibility regarding that situation (i.e.,
closing it before it was 100% full). Your pricing was excellent. And
so
far I have been VERY pleased with the quality of your HID equipment. I
should know, since I previously had another after-market brand from
another
provider that started to have problems just a few months after I
installed
them (hence the reason for coming to you). Thanks again for being so
responsive and for providing a quality product!
been
very pleased with the two 55W digital HID packages I purchased from you
(one
pair for my headlights and one pair for my fog lights - both for my 2000
Lexus LX470). The group buy took a bit longer to fill up than I had
hoped.
However, I appreciate your flexibility regarding that situation (i.e.,
closing it before it was 100% full). Your pricing was excellent. And
so
far I have been VERY pleased with the quality of your HID equipment. I
should know, since I previously had another after-market brand from
another
provider that started to have problems just a few months after I
installed
them (hence the reason for coming to you). Thanks again for being so
responsive and for providing a quality product!
Reply
Serge
12:03 PM on December 21, 2008
Best survice i have ever had on the internet.
lookes and works great.
any questions i had dave had a awnser
lookes and works great.
any questions i had dave had a awnser
Reply
DistantXtremes
11:40 PM on September 30, 2008
We do offer HID kits on this site.
Please go to the WEB STORE Link.
For more information please CONTACT US!
Please go to the WEB STORE Link.
For more information please CONTACT US!
Reply
Austin
05:06 PM on June 25, 2008
I got the GT-Blues and they are by far the most eye catching HIDs I have ever seen on the roads. Will only order my lighting needs from Dave.
Reply
Joe
05:23 PM on June 23, 2008
Great customer service. Had a problem with my kit from the spring break group buy with my bulbs outputting 2 different colors after instillation and Dave replaced with new and better bulbs no problem. I would definitely order another kit in the future! Thanks!
