Warranty Quickview:
- Bulbs = 18 months (Unless otherwise stated)
- Ballasts = 3 years (unless otherwise stated)
- Don't physically damage any part of the components. At all! This means no modification or it will void the warranty coverage.
- Any returns and you must submit a replacement fee.
- You have 14 business days to return the item if it has not been used!
- Must always fill out the RMA online form located here. RMA ONLINE FORM
MANUFACTURES WARRANTY
Bulbs are covered by the warranty for a period of eighteen (18) months from the purchase date. Ballasts are covered by the warranty for a period of
three (3) years from the purchase date. $15 USD replacement fee will be collected upon any factory defective item returned. There
is a 19% restocking fee from original payment for all non-defective products returned. This
includes but does not limit problems with: compatibility, driver/software conflicts,
improper installation, and wrong size bulbs.
Please email for any questions you might
have before buying.
RETURNS/EXCHANGES
The purchaser has 14 business days to file a return from the date the
item was signed for/received. All returns will result in a 19%
restocking fee, no exclusions. If you purchase an item that is not
compatible with your automobile, you are still liable for the
restocking fee. Please follow the steps on the RMA form,
when sending anything back for an exchange. There is a replacement fee
for all exchanges which will be $25 USD, no exclusions. Please include the RMA sheet inside
the package, otherwise there will be no return or exchange.
REPAIR OR REPLACEMENT
If a product is suspected of being defective, please contact us as soon
as possible to try to resolve any problems. Most of the time it is poor installation that causes a kit not to work. Check your polarity of the kit. The
returned product will be inspected by the manufacturer. If the product
is found to be defective and covered by this warranty, it will be
repaired or replaced at the manufacturer's option. Any charges accrued
for removal, installation, or re installation will not be covered by
this warranty. All RMA claims will be
thoroughly investigated and you will be contacted promptly with a
resolution.
OPTIONAL LIFETIME WARRANTY
Ballasts and Bulbs are covered for life of the product.
Cutting wires, cutting rubber grommets or broken connectors, or broken bulbs will void this warranty.
EXCLUSIONSThese will void your warranty:
Any defects resulting from water damage, fire, acts of God, misuse,
abuse, modification, improper installation, vehicle crash, any type
of impact or physical damage. Any modification to the system or operating on a vehicle
with a damaged headlight housing, will void the warranty. We
will not be responsible for damages to automobiles resulting from the
use, misuse, or inability to use our product. These are posted for off road or show use only.